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Customer Care Services Job Vacancy In Nigeria 15 Position

Customer care job vacancy
  • Full Time
  • Nigeria

Customer Care Services

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Customer care job vacancy

1.) Client Service Officer at Chiron Hospital and Specialist Clinics

Location:?Lagos
Employment Type: Full-time

Job Description

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  • Assist patients with requests for information, complaints, making appointments, and resolving issues Collect copays and deductible payments, billing correspondences.
  • Maintain and update patients referral information. Ensure patients forms contain all necessary billing information.
  • Maintaining a positive, empathetic, and professional attitude toward patients and medical professionals at all times.
  • Responding promptly to patients inquiries.
  • Communicating with patients through various channels.
  • Acknowledging and resolving patients complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests from medical officers, consultants and management team.
  • Keeping records of patients interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process.
  • Ensure patients satisfaction and provide professional customer support.

Requirements
Experience:

  • Must have at least one year work experience in Healthcare customer relations.
  • Must have experience with dealing with stakeholders involved in healthcare delivery.
  • Must possess in-depth knowledge of customer service and billing.

Required Skills:

  • Ability to work with little or no supervision
  • Must have a good grasp of Microsoft office tools (Excel, Word, etc).
  • Must have a good grasp on the use of EMR (Electronic Medical Record)..
  • Must have a good command of written and spoken English
  • Must be smart, good looking, time-conscious and possesses good interpersonal relationship.
  • Must be a good manager of time, resources, people and situations.

Application Closing Date
10th November, 2023.

How to Apply
Interested and qualified candidates should send their CV to:?humanresources@chironhospital.org using the Job Title as the subject of the mail.Customer care job vacancy

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2.) Customer Service Officer at Focal Point Cleaners Limited 2-Openings

Locations:?Wuse 2 – Abuja (FCT) & Kaduna
Employment Type: Full-time

Job Description

  • Welcome customers with a cheerful face upon entrance
  • Attend to customers professionally both physically and over telephone conversation
  • Record correctly and without error on the computer
  • Ensure to proffer a timely resolution to customers complaint and in a professional manner
  • Interface closely with other department to ensure the company business needs are met, as well as Customer needs.

Requirements

  • Candidates should possess SSCE / OND / HND qualifications with 1+ years relevant work experience.
  • Must have good communications skill both oral and written
  • Must be computer literate.

Application Closing Date
20th November, 2023.

How to Apply
Interested and qualified candidates should forward their CV to:?focalpointrecruitment20@gmail.com?using the Job Title as the subject of the email.

3.) Customer Support Officer at Velox Real Estate & Investment Limited

Location:?Rukpokwu-Eliozu, Port-Harcourt – Rivers
Employment Type: Full-time

Job Description

  • Respond promptly to customer inquiries via phone, email, and via any other means.
  • Acknowledge and resolve customer complaints or issues in a timely and professional manner.
  • Provide product information, technical support, and troubleshooting assistance to customers.
  • Maintain accurate records of customer interactions and transactions in the CRM system.
  • Collaborate with cross-functional teams to escalate and resolve complex customer issues.
  • Identify and report trends in customer feedback to improve products and services.
  • Provide feedback on customer pain points and suggest improvements to enhance the customer experience.
  • Stay updated on product knowledge, company policies, and industry trends.
  • Assist in creating and updating customer support documentation, including FAQs and knowledge base articles.
  • Uphold company values and policies while delivering excellent customer service.

Qualifications

  • Candidates should possess a Bachelor’s Degree qualification with 2 – 3 years work experience.
  • Proven experience in customer service or a related field.
  • Strong communication and interpersonal skills.
  • Excellent problem-solving abilities and a customer-centric mindset.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Patience, empathy, and a genuine desire to help customers.? ?Customer care job vacancy

Application Closing Date
24th November, 2023.

How to Apply
Interested and qualified candidates should?send a copy of their CV and cover letter as one document to:?hr@veloxng.com?using the Job Title as the subject of the email.

4.) Front Desk Officer at Alpha Technologies Limited

Location:?Lagos

Job Description

  • Answering calls and messages from clients or to provide information
  • Receiving walk-in customers and guests and making them comfortable
  • Directing or escorting guests or visitors to specific areas or correct offices
  • Creating, adjusting or cancelling appointments when necessary
  • Faxing, scanning, mailing and filing documents
  • Informing other members of staff about visitors or cancellations
  • Entering customer details into the company’s records or database
  • Copying, filing and maintaining digital or paper records
  • Assisting the human resource team with recruitment, onboarding and termination of employees
  • Maintaining the office space and re-stocking office supplies
  • Handling all incoming and outgoing correspondence
  • Performing other administrative work like typing, proofreading, and transcription.

Requirements

  • candidates should possess a Bachelor’s Degree in any course.

Application Closing Date
30th November, 2023.

How to Apply
Interested and qualified candidates should send their CV to:?alphatech400@gmail.com using the Job Title as the subject of the mail.Customer care job vacancy

5.) Receptionist at Shodex Gardens at

Location:?Anthony, Lagos
Employment Type: Full-time

Job Description

  • Maintain/troubleshoot office equipment
  • Ensure clients, candidates and other visitors experience a professional, welcoming and friendly reception, both in person and on the phone
  • Handling phone calls and transferring accordingly
  • Answering all incoming general phone calls and providing administrative
  • Setting up client meetings (prospects, consultants, current clients)

Qualifications / Competencies

  • 2 years of previous experience in a Receptionist
  • Other administrative/clerical duties as needed
  • Answer a multi-line phone and route calls to appropriate people
  • Greet guests in a professional manner when they arrive
  • Sign for and log in all incoming UPS/Fedex/DHL packages and certified mail
  • Route calls accordingly

Application Closing Date
15th November, 2023.

Method of Application
Interested and qualified candidates should send their CV to:?shodexgardens2001@gmail.com?using the Job Title as the subject of the mail.

6.) Front Desk Officer at St. Claire Specialist Clinic

Location:?Lagos
Employment Type: Full-time

Requirements

  • Must be Computer Literate
  • Must be fluent in English Language.

Application Closing Date
17th November, 2023.

How to Apply
Interested and qualified candidates should send their CV to:?stclairejobs@gmail.com?using the Job Title as the subject of the mail.

7.) Customer Service Representative at Baggage Handlers – Ibom Air

Location:?Akwa Ibom
Job Type: Full Time?Customer care job vacancy

Requirements

  • A minimum of Bachelor’s Degree (Second Class) / HND (Upper credit)
  • NYSC Discharge Certificate
  • Min/Max of OND for baggage handlers
  • Must be personable
  • Have excellent communication skills
  • Capacity to perform under pressure
  • And should not be more than 28yrs old.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their Applications and CV to:?recruitment@ibomair.com?using the Job Title as subject of the email

Note

  • Ibom Air does not engage with any recruitment agency for the purpose of hiring.
  • Ibom Air will not request any form of payment at any stage during the recruitment process.
  • All curriculum vitae (CVs) must be submitted exclusively through the provided channel(s).
  • Only those shortlisted will be called for an interview.
  • Only those who go through and are successful in the interview process will be offered employment.

8.) Front Desk Receptionist at Tirta Ayu Spa Nigeria

Location:?Lagos
Employment Type: Full-time

Job Summary

  • We are looking for a smart and friendly receptionist to join our team!
  • You will represent our spa by being the face and voice that greets clients upon their visit or phone call and will be responsible for the first impression we make.
  • The ideal candidate should have a warm, friendly personality while also being very perceptive and disciplined.

Job Description

  • Responsible for greeting clients, answering telephones and responding to enquiries.
  • Responsible for taking bookings and scheduling appointments.
  • Check in spa clients for scheduled and walk-in appointments.
  • Answer customers’ questions and address complaints.
  • Responsible for cashiering, giving tours of the spa facility, promote services and product sales.
  • Handle cancellation of bookings and effective management of time.
  • At all times provide a positive and friendly attitude and appear professional and well-groomed when attending to clients.
  • Attend to some clerical duties that may be assigned.
  • Work Days: 6 days a week.

Job Requirements

  • A University Degree.
  • Proven experience in customer service roles or relevant position.
  • Proficient in English (oral and written).
  • Strong communication and people skills.
  • Emotionally intelligent
  • Ability to work under pressure with little or no supervision.
  • Knowledge of and familiarity with spa etiquette.
  • Good knowledge of MS Word and Excel.
  • Good organizational and multi-tasking abilities.
  • Problem-solving skills.

Application Closing Date
14th November, 2023.

How to Apply
Interested and qualified candidates should send their CV to:?segun@tirtaayuspa.com.ng?using the Job Title as the subject of the mail.

9.) Client Success Lead at Trainlance

Locations:?Lagos and Ogun
Employment Type: Full time

Responsibilities

  • Visit potential clients and demo platform for training purposes
  • Learn and develop the capacity to train others on the functionalities of DalO Systems web and mobile application
  • Develop and manage user training guide and FAQ documentation
  • Create user demos and audiovisual training guides for both web and mobile platform
  • Conduct in-Office / in-field hands on training of designated client agents
  • Work with Lead Gen team to assure clean handover of qualified leads into sales pipeline
  • Ensure effective migration of client data onto DalO Systems platform
  • Assist with geo-location of customers and distribution of customer QR Tags or cards
  • Ensure proper documentation of contract, support signing of contract, and validate that payment is transferred to company accounts
  • Establish relationships with associations related to the waste management sector to present the platform and market the benefits of their respective businesses.
  • Ensure proper configuration of customer platform by transferring necessary configuration documentation to set up team.

Requirements

  • Laptop in good working order
  • Android smartphone in good working order
  • Comfort with google suites especially; spreadsheets, docs, and calendar
  • Ability and comfort with visiting different LGAs across the Lagos or Ogun State
  • Comfort with Data entry
  • Experience with training
  • Experience engaging with and discussing operations management with business owners.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to:?talents@trainlance.com?using?”Client Success Lead” as the subject of the mail.

10.) Customer Care Representative at Outcess Solutions Nigeria Limited

Location:?Opebi, Ikeja, Lagos
Employment Type: Full-time

Job Description

  • A customer service professional is needed. If you also have passion for building experience in this very sort after profession, you are invited to gladly apply.
  • Expert training will be provided for you in a conducive working environment in Opebi, Ikeja.

Application Closing Date
31st December, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

11.) Customer Support Intern at Rexford Car Rentals

Location:?Lagos
Employment Type: Full-time

Job Description

  • Rexford Intern is responsible for assisting in developing and implementing effective marketing strategies to promote and enhance the brand’s visibility, attract customers, and drive revenue.
  • Assist management in errands, answering calls, recording bookings and preparing a general itinerary for the team.

Key Roles & Responsibilities

  • Assist in developing and implementing marketing plans to drive brand awareness and customer acquisition.
  • Assisting in conducting market research to identify consumer trends, preferences, and competitor analysis.
  • Assist in ensuring all calls are answered and recorded for reference purposes.
  • Acting as the first point of contact for callers, answering emails and phone calls, passing messages on, or highlighting them for their manager?s attention.
  • Assist in ensuring payment is made by client on time for reservation and booking, also keep track of itinerary in case of driver overtime.
  • Assist in ensuring calls and follow up on car vendor for drivers? details are done swiftly.
  • Assist in ensuring driver?s details are sent to client promptly, whilst communicating to the drivers to prepare for the job.
  • Assist in data entry, database maintenance, and record keeping of all cliental base.
  • Assist in ensuring invoice are prepared, sent and document in our filing system.
  • Assist in creating captions/edit/ content videos for all social media pages
  • Assist in maintaining client records.

Application Closing Date
30th November, 2023.

How to Apply
Interested and qualified candidates should send their CV to:?hr@rexfordrentals.com?using the Job Title as the subject of the mail.

12.) Customer Relation Executive (Hausa Speaking) at Great Brands Nigeria Limited

Location:?Ajah, Lagos

Requirement

  • Candidates should possess relevant qualifications.

Remuneration
N80,000 Monthly.

Application Closing Date
6th November, 2023.

How to Apply
Interested and qualified candidates should send their Resume to:?hro2.ho@greatbrandsng.com?using the Job Title as the subject of the mail.

Note:?This opening is for candidates that stay within Lekki to Ajah, Lakowe to Ajah, Langbasa -Badore to Ajah.

13.) Administrative / Front Desk Officer at Luxury Villas Group

Location:?Lekki, Lagos
Employment Type: Full-time

Job Description

  • Greet guests and provide them with superb customer service.
  • Prepare outgoing letters (envelopes and packages)
  • Operate office equipment such as photocopiers, printers, etc.
  • Record meeting minutes and dictations
  • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
  • Respond to incoming phone calls take messages and redirect calls to the appropriate offices/department
  • Organize and maintain files and records; update when necessary.
  • Create and maintain updated documents and spreadsheets
  • Oversee sorting and distribution of incoming letters and packages.
  • Perform inventory of office supplies and order what is needed
  • Supervise cleaner and general cleanliness of the office.

Requirements

  • Candidates should possess a Bachelor’s Degree qualification with 2 – 3 years work experience.

Salary
N80,000 – N100,000 / month.

Application Closing Date
6th November, 2023.

How to Apply
Interested and qualified candidates should send their CV to:?c.obianyi@lvg.com.ng?using the Job Title as the subject of the mail.

14.) Customer Care Representative at Ringo Telecommunications Limited

Location:?Isolo, Lagos
Employment Type: Full-time?Customer care job vacancy

Job Description

  • Listen to customers? concerns, issues and questions
  • Resolve customers? concerns and answer customers? questions to your best ability
  • Maintain a positive attitude and calmly respond to customers? complaints
  • Recommend possible products to meet the customers? needs
  • Refer issues and questions to managers if necessary
  • Prepare product and customer reports by gathering data collected during customer interactions.

Skills and Qualifications

  • Candidates should possess an additional qualification on SSCE.
  • Personable and attentive
  • Strong interpersonal skills
  • Strong verbal communicator
  • Familiar with the software used to connect with customers and gather their information
  • Knowledge of applicable products and markets.
  • Male candidate preferred for gender balance.
  • Candidates most reside around Isolo and its environs.

Application Closing Date
15th November, 2023.

Method of Application
Interested and qualified candidates should send their CV to:?recruitment@ringo.com.ng?using the Job Title and Location as the subject of the mail.

15.) Receptionist / Administrator at West Africa Vocational Education (WAVE)

Location:?Lagos
Employment Type: Full-time

Job Description

  • We are hiring for a Receptionist / Administrator role someone who plays a vital role in maintaining an organized and efficient office environment. this role involves managing reception duties and providing administrative support to ensure smooth day to day operations.

Experience

  • Proven experience in a similar receptionist or administrative role is preferred
  • Familiarity with office equipment, such as printers and copiers

Skills:

  • Excellent communication and interpersonal skills
  • Strong written and verbal communication skills
  • Proficiency in using office software ( e.g, Microsoft office suite)
  • Strong organizational and multitasking skills
  • Attention to detail and accuracy
  • Professional appearance and demeanour.

Application Closing Date
Not Specified.Customer care job vacancy

How to Apply
Interested and qualified candidates should send their CV to:?jobs@waveacademies.org?using the Job Title as the subject of the mail.

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