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Customer Service Representative – Male (Gender Balance) at Monmartt Kids

  • Full Time
  • Lagos

Monmartt Kids

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Monmartt is a one stop store for babies to toddlers . We feature great varieties of products for Newborn, Infants and Toddlers. Our aim is to ensure that we meet all our clients needs with efficient customers services inline with our policy and procedure. We understand our clients needs and our experience and researches give us the ability to respond to your needs with up to date products. We also provide guidance to our first time moms. We offer products at amazing prices in line with the right quantity and quality.

We are recruiting to fill the position below:

Job Title: Customer Service Representative – Male (Gender Balance)

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Location:?Adeniji – Lagos Island, Lagos
Employment Type: Full-time

Description

  • Attend to customers online via various platforms.
  • Answer phone calls.
  • Attend to customers online via all platforms.
  • Maintaining a positive, empathetic and professional attitude towards customers at all times.
  • Acknowledging and resolving customers’ complaints.
  • Processing orders, forms and requests.
  • Keeping records of customers interactions, transactions, comments and complaints.
  • Ensuring customer satisfaction.

Working Hours:

  • Mondays to Saturdays: 8:30am to 7pm – Adeniji Branch
  • Sundays: 12:00pm to 06:00pm. (Yaba Branch)
  • 6 Off days in a month including 2 Sundays.

Requirements

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  • Interested candidates should possess a Bachelor’s Degree in relevant fields with 1- 3 years work experience.

Application Closing Date
4th November, 2023.

Method of Application
Interested and qualified candidates should send their CV to:?shopatmonmartt@gmail.com?and copy:?contactus@monmartt.com?using the Job Title and Location as the subject of the email.

Note

  • Candidates are expected to resume immediately.
  • Candidate should reside within a reasonable commutable distance from Adeniji, Lagos Island.

To apply for this job please visit gmail.com.

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