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Africa Youth Growth Foundation (AYGF)
IT Officer at Africa Youth Growth Foundation (AYGF)
- Maintain and troubleshoot the organization’s computer networks, including LANs, WANs, and internet connectivity.
- Ensure network security and implement measures to protect sensitive data.
- Collaborate with external service providers to optimize network performance.
Hardware and Software Support:
- Provide technical support to staff for hardware and software-related issues.
- Install, configure, and maintain computer systems and peripherals.
- Manage software licenses and ensure compliance.
- Develop and implement data backup and recovery procedures.
- Manage databases and ensure data integrity and security.
- Assist in the development of data management policies and protocols.
- Monitor for security breaches and implement security best practices.
- Educate staff on cybersecurity awareness and best practices.
- Stay up-to-date with cybersecurity threats and technologies.
- Evaluate and recommend hardware and software upgrades as needed.
- Procure IT equipment and manage inventory.
- Collaborate with vendors and service providers to maintain IT infrastructure.
Training and Capacity Building:
- Conduct training sessions for staff on IT tools and systems.
- Provide guidance and support to staff to enhance their IT skills.
- Maintain documentation of IT systems, processes, and procedures.
- Prepare regular reports on IT activities and performance.
- Bachelor’s Degree in Information Technology, Computer Science, or a related field.
- Proven experience in IT management and support, preferably in an NGO or nonprofit context.
- Strong knowledge of computer systems, networks, and software applications.
- Proficiency in troubleshooting and problem-solving.
- Excellent communication and interpersonal skills.
- Ability to work as part of a team.
- Strong organizational and time management skills.
- Commitment to the mission and values of AYGF.