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Marriott International Job Vacancies (9 Positions)

Receptionist At Marriott International - (UK)

Marriott International Job Vacancies (9 Positions)

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Marriott International Job Recruitment (9 Positions)

Marriott International Job Vacancies (9 Positions)

Marriott International is a leading global Lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

Marriott has more than 361,000 people working worldwide at managed or franchised properties and corporate offices. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 49M members.

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We are recruiting to fill the following positions below:

1.) Storekeeper – Engineering

Job Number: 24021247
Location: Ikeja, Lagos
Employment Type: Full-time
Job Category: Procurement, Purchasing, and Quality Assurance

Job Summary

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  • Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Stack received merchandise on pallets or carts.
  • Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels in a timely manner. Receive deliveries, store perishables properly, and rotate stock. Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots.
  • Refuse acceptance of damaged, unacceptable, or incorrect items. Adhere to food safety and handling policies and procedures across all food-related areas.
  • Organize, clean, and sanitize all refrigerators and freezers, floors, food equipment, and drains.
  • Remove empty pallets, cardboard, and trash and place in proper storage areas.
  • Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Speak to guests and co-workers using clear, appropriate and professional language. Develop and maintain positive working relationships with others; support team to reach common goals.
  • Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print).
  • Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces.
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications

  • Candidates should possess relevant qualifications and work experience.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

 

2.) Storekeeper – Food and Beverage

Job Number: 24021242
Location: Ikeja, Lagos
Employment Type: Full-time
Job Category: Procurement, Purchasing, and Quality Assurance

Job Summary

  • Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Stack received merchandise on pallets or carts.
  • Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels in a timely manner. Receive deliveries, store perishables properly, and rotate stock. Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots.
  • Refuse acceptance of damaged, unacceptable, or incorrect items. Adhere to food safety and handling policies and procedures across all food-related areas.
  • Organize, clean, and sanitize all refrigerators and freezers, floors, food equipment, and drains.
  • Remove empty pallets, cardboard, and trash and place in proper storage areas.
  • Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Speak to guests and co-workers using clear, appropriate and professional language. Develop and maintain positive working relationships with others; support team to reach common goals.
  • Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print).
  • Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces.
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications

  • Candidates should possess relevant qualifications and work experience.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

 

3.) Maintenance Technician – Mechanical

Job Number: 24021180
Location: Ikeja, Lagos
Employment Type: Full-time
Job Category: Engineering & Facilities

Job Summary

  • Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues.
  • Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication.
  • Visually inspect tools, equipment, or machines.
  • Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Marriott International Job Vacancies (9 Positions)
  • Maintain maintenance inventory and requisition parts and supplies as needed.
  • Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.
  • Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.
  • Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
  • Program TV’s and perform general housekeeping and engineering-related inventory duties.
  • Use the Lockout/Tagout system before performing any maintenance work.
  • Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.
  • Display basic computer skills including inputting air handler schedules and making temperature changes.
  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
  • Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
  • Move up and down stairs, service ramps, and/or ladders.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Enter and locate work-related information using computers. Perform other reasonable job duties as requested.

Qualifications

  • Candidates should possess relevant qualifications and work experience.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

 

4.) Manager, Maintenance

Job Number: 24019290
Location: Owerri, Imo
Job Type: Full-time
Position Type: Management
Job Category: Engineering & Facilities

Job Summary

  • Manages all maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection.
  • Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation.
  • Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.

Core Work Activities
Managing Engineering Operations and Budgets:

  • Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems.
  • Ensures regulatory compliance to facility regulations and safety standards.
  • Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations.
  • Develops specifications and requirements for service contracts and administers such contracts to support building needs. Marriott International Job Vacancies (9 Positions)
  • Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion.
  • Oversees and directs the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities.
  • Develops a long term plan for preventative maintenance and asset protection and overseeing execution of plan.
  • Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors.
  • Ensures fire crew has complete understanding of all procedures, equipment and alarms.
  • Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition.
  • Conducts guest room and common area inspection to ensure guest satisfaction.
  • Inspects and evaluates the physical condition of facilities in order to determine the type of work required.
  • Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
  • Selects and orders or purchasing new equipment, supplies, and furnishings.
  • Manages parts and equipment inventory.

Maintaining Property Standards:

  • Ensures building and equipment licenses and certifications are current.
  • Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems).

Ensuring Exceptional Customer Service:

  • Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.
  • Empowers employees to provide excellent customer service.
  • Establishes guidelines so employees understand expectations and parameters.
  • Ensures employees receive on-going training to understand guest expectations.
  • Observes service behaviors of employees and providing feedback to individuals and or managers.
  • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
  • Shares plans with property leadership and ensuring corrective action is taken to continuously improve guest satisfaction.
  • Strives to improve service performance.

Conducting Human Resources Activities:

  • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
  • Interviews and hiring management and hourly employees with the appropriate skills to meet the business needs of the operation.
  • Ensures employees are treated fairly and equitably.

Candidates Profile
Educational Qualification and Experience:

  • High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

OR

  • 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 1 year experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

5.) Spa Manager

Job Number: 24019260
Location: Ikot Ekpene, Akwa Ibom
Job Type: Full-time
Position Type: Management
Job Category: Spa

Job Summary

  • Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.

Core Work Activities
Supporting Management of Spa Operations and Budgets:

  • Assumes the responsibilities of the Spa Director in his/her absence.
  • Ensures all employees have the proper supplies, equipment and uniforms.
  • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
  • Manages supplies and equipment inventories within budget.
  • Maintains cleanliness of spa and related areas and equipment.
  • Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service:

  • Sets a positive example for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Handles guest problems and complaints.
  • Empowers employees to provide excellent customer service.
  • Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
  • Strives to improve service performance.

Conducting Human Resources Activities:

  • Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
  • Ensures employees understand expectations and parameters.
  • Brings issues to the attention of the department manager and Human Resources as necessary.
  • Observes service behaviors of employees and providing feedback to individuals.
  • Participates in employee progressive discipline procedures.
  • Participates in an on-going employee recognition program.
  • Reviews comment cards and guest satisfaction results with employees.
  • Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Supervises on-going training initiatives and conducting training when appropriate.
  • Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
  • Celebrates successes and publicly recognizes the contributions of team members.
  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  • Assists the Spa Director in managing the day-to-day operations of the spa as necessary.

Qualifications
Educational Qualification and Experience:

  • High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.

Application Closing Date
Not Specified. Marriott International Job Vacancies (9 Positions)

How to Apply 
Interested and qualified candidates should:
Click here to apply online

 

6.) Food & Beverage Manager

Job Number: 24019259
Location: Ikot Ekpene, Akwa Ibom
Job Type: Full-time
Position Type: Management
Job Category: Food and Beverage & Culinary

Job Summay

  • Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations.
  • Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.
  • Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations.
  • Develops and implements business plan for food and beverage.

Core Work Activities
Developing and Maintaining Budgets:

  • Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
  • Maintains a positive cost management index for kitchen and restaurant operations.
  • Utilizes budgets to understand financial objectives.

Leading Food and Beverage Team:

  • Manages the Food and Beverage departments (not catering sales).
  • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees’ absence.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Oversees all culinary, restaurant, beverage and room service operations.
  • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
  • Provides excellent customer service to all employees.
  • Responds quickly and proactively to employee’s concerns.
  • Provides a learning atmosphere with a focus on continuous improvement.
  • Provides proactive coaching and counseling to team members.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Monitors and maintains the productivity level of employees.
  • Develops specific goals and plans to prioritize, organize, and accomplish work.
  • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
  • Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.

Ensuring Exceptional Customer Service:

  • Provides excellent customer service.
  • Responds quickly and proactively to guest’s concerns.
  • Understands the brand’s service culture.
  • Drives alignment of all employees, team leaders and managers to the brand’s service culture.
  • Sets service expectations for all guests internally and externally.
  • Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
  • Verifies all banquet functions are up to standard and exceed guest’s expectations.
  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.

Managing and Conducting Human Resource Activities:

  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Conducts performance reviews in a timely manner.
  • Promotes both Guarantee of Fair Treatment and Open Door policies.
  • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
  • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
  • Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.

Additional Responsibilities:

  • Complies with all corporate accounting procedures.
  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Analyzes information and evaluates results to choose the best solution and solve problems.
  • Drives effective departmental communication and information systems through logs, department meetings and property meetings.

Candidate Profile
Educational Qualification and Experience:

  • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

7.) Manager – Accounting (Financial Controller)

Job Number: 24018506
Location: Ikeja, Lagos
Employment Type: Full-time
Position Type: Management

Job Summary

  • Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes.
  • Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution.

Core Work Activities
Managing Work, Projects, and Policies:

  • Coordinates and implements accounting work and projects as assigned.
  • Coordinates, implements and follows up on Accounting SOP audits for all areas of the property.
  • Complies with Federal and State laws applying to fraud and collection procedures.
  • Generates and provides accurate and timely results in the form of reports, presentations, etc.
  • Analyzes information and evaluates results to choose the best solution and solve problems.
  • Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.
  • Balances credit card ledgers.
  • Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.

Maintaining Finance and Accounting Goals:

  • Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Submits reports in a timely manner, ensuring delivery deadlines.
  • Ensures profits and losses are documented accurately.
  • Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.
  • Maintains a strong accounting and operational control environment to safeguard assets.
  • Completes period end function each period.
  • Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.

Demonstrating and Applying Accounting Knowledge:

  • Demonstrates knowledge of job-relevant issues, products, systems, and processes.
  • Demonstrates knowledge of return check procedures.
  • Demonstrates knowledge of the Gross Revenue Report.
  • Demonstrates knowledge and proficiency with write off procedures.
  • Demonstrates knowledge and proficiency with consolidated deposit procedures.
  • Keeps up-to-date technically and applying new knowledge to your job.
  • Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information.
  • Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Marriott International Job Vacancies (9 Positions)

Leading Accounting Teams: Marriott International Job Vacancies (9 Positions)

  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Motivates and provides a work environment where employees are productive.
  • Imposes deadlines and delegates tasks.
  • Provides an “open door policy” and is highly visible in areas of responsibility.
  • Understands how to manage in a culturally diverse work environment.
  • Manages the quality process in areas of customer service and employee satisfaction.

Managing and Conducting Human Resource Activities:

  • Supports the development, mentoring and training of employees.
  • Provides constructive coaching and counseling to employees.
  • Trains people on account receivable posting techniques.

Additional Responsibilities:

  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Demonstrates personal integrity.
  • Uses effective listening skills.
  • Demonstrates self confidence, energy and enthusiasm.
  • Manages group or interpersonal conflict effectively.
  • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
  • Manages time well and possesses strong organizational skills.
  • Presents ideas, expectations and information in a concise well organized way.
  • Uses problem solving methodology for decision making and follow up.
  • Makes collections calls if necessary.

Candidate Profile
Education and Experience:

  • 4-year Bachelor’s Degree / HND in Finance and Accounting or related major; candidate should possess a professional accounting certification ACA or its equivalent  plus minimum of 5 year work experience required.

OR

  • 2-year Degree from an accredited university in Finance and Accounting or related major; possess a professional accounting certification ACA , plus 5 years experience in finance and accounting or related professional area.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

8.) Equipment Technician – Laundry & Kitchen

Job Number: 24015315
Location: Lagos
Employment Type: Full-time
Job Category: Engineering & Facilities

Position Summary

  • Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication.
  • Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio).
  • Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed.
  • Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.
  • Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.
  • Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
  • Program TV’s and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work.
  • Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.
  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Marriott International Job Vacancies (9 Positions)
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
  • Speak with others using clear and professional language.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
  • Move up and down stairs, service ramps, and/or ladders.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers.
  • Perform other reasonable job duties as requested.

 

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 

9.) Manager – Events

Job Number: 24016188
Location: Lagos
Schedule: Full-Time
Position Type: Management
Job Category: Event Management

Position Summary

  • Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events.
  • This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales.
  • Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

Core Work Activities  
Managing Event Logistics and Operations:

  • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
  • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
  • Adheres to all standards, policies, and procedures.
  • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
  • Manages group room blocks and meeting space for average to large-sized assigned groups.
  • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.
  • Uses his/her judgment to integrate current trends in event management and event design.
  • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). Marriott International Job Vacancies (9 Positions)
  • Participates in customer site inspections and assists with the sales process as necessary.
  • Performs other duties as assigned to meet business needs.
  • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.

Ensuring and Providing Exceptional Customer Service:

  • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. Marriott International Job Vacancies (9 Positions)
  • Empowers employees to provide excellent customer service.
  • Sets a positive example for guest relations.
  • Coordinates and communicates event details both verbally and in writing to the customer and property operations.
  • Makes presence known to customer at all times during this process.
  • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
  • Follows up with customer post-event.
  • Responds to and handles guest problems and complaints.
  • Uses personal judgment and expertise to enhance the customer experience.
  • Stays available to solve problems and/or suggest alternatives to previous arrangements.
  • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. Marriott International Job Vacancies (9 Positions)
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Ensures hourly employees understand expectations and parameters for event activities.

Leading Event Management Teams:

  • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
  • Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
  • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).
  • Supporting and Coordinating with the Sales and Marketing Function
  • Assists in the sales process and revenue forecasting for customer groups.
  • Up-sells products and services throughout the event process.
  • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

Conducting Human Resources Activities:

  • Reviews comment cards and guest satisfaction results with employees.
  • Observes service behaviors of employees and provides feedback to individuals and/or managers.
  • Assists in the development and implementation of corrective action plans.
  • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
  • Works with the property staff and customers to address operational challenges associated with his/her group.
  • Performs other duties as assigned to meet business needs.

Candidate Profile
Education and Experience:

  • High School Diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area OR
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

Application Closing Date
Not Specified. Marriott International Job Vacancies (9 Positions)

How to Apply
Interested and qualified candidates should:
Click here to apply online

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