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MTN Nigeria Job Vacancy (9 Positions)

Latest MTN Nigeria Job vacancies (7 Positions)

MTN Nigeria

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MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the following positions below:

1.)?Representative – Sales and Trade Development, Sales and Distribution (Lagos Island)

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Location: Lagos

Deadline: 16th November, 2023

Job Identification: 3631
Location:?Ikoyi, Lagos
Employment Type: Full Time
Job Category: MTN Level 1
Reports To: Senior Manager – Sales and Trade Development Lagos Island
Division: Sales and Distribution

Mission

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  • To manage and develop trade infrastructure and the channels of distribution especially retailers to ensure MTN dominance at retail in the assigned territory.

Description

  • Confirm? that? sub dealers and dealer branches are contacted and stock receipt/movement verified.
  • Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
  • Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
  • Provide weekly/monthly sales activity report and market intelligence report to field service engineers
  • Monitor and report back on network quality and other sales impacting indices in territory covered
  • Ensure call cycle time of 8 – 10 visits a day per territory or as business requires
  • Identify, classify and support all players in channels of distribution and ensure? weekly/monthly database update
  • Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
  • Direct all channel participants to MTN identified growth area within your territory
  • Establish consistent channel standards including branding as per channel recommendation.
  • Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
  • Support all identified outlets with 100% merchandizing as appropriate and defined.
  • Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
  • Resolve all issues/queries with regards to activations, products and promotions.

Requirements
Education:

  • First Degree Preferably Social Sciences
  • Fluent in English.

Experience:

  • 1 – 3 years? experience in an area of specialization, with experience working with others
  • Experience working in a medium organization
  • Sales and Marketing experience in a fast-moving consumer goods environment.

Application Closing Date
16th November, 2023 (10:59 PM).

How to Apply
Interested and qualified candidates should:
Click here to apply online

2.)?Representative – Sales and Trade Development, Sales and Distribution (Imota)

Location: Lagos

Deadline: 16th November, 2023

Job Identification: 3635
Location:?Ikoyi, Lagos
Employment Type: Full Time
Job Category: MTN Level 1
Reports To: Manager – Sales and Trade Development Lagos Hinterland
Division: Sales and Distribution

Mission

  • To manage and develop trade infrastructure and the channels of distribution especially retailers to ensure MTN dominance at retail in the assigned territory.

Description

  • Confirm? that? sub dealers and dealer branches are contacted and stock receipt/movement verified.
  • Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
  • Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
  • Provide weekly/monthly sales activity report and market intelligence report to field service engineers
  • Monitor and report back on network quality and other sales impacting indices in territory covered
  • Ensure call cycle time of 8 – 10 visits a day per territory or as business requires
  • Identify, classify and support all players in channels of distribution and ensure? weekly/monthly database update
  • Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
  • Direct all channel participants to MTN identified growth area within your territory
  • Establish consistent channel standards including branding as per channel recommendation.
  • Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
  • Support all identified outlets with 100% merchandizing as appropriate and defined.
  • Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
  • Resolve all issues/queries with regards to activations, products and promotions.

Requirements
Education:

  • First Degree Preferably Social Sciences
  • Fluent in English.

Experience:

  • 1 – 3 years? experience in an area of specialization, with experience working with others
  • Experience working in a medium organization
  • Sales and Marketing experience in a fast-moving consumer goods environment.

Application Closing Date
16th November, 2023 (10:59 PM).

How to Apply
Interested and qualified candidates should:
Click here to apply online

3.)?Data Scientist – Enterprise Business

Location: Lagos

Deadline: 16th November, 2023

Employment Type: Full Time
Job Category: MTN Level 2
Reports To: Manager – Business Intelligence
Division: Enterprise Business

?Mission

  • Apply strong expertise in machine learning, data mining, and information retrieval to design, prototype, and build next-generation advanced analytics engines and services.
  • Collaborate with translators to define technical problem statements and hypotheses to test; develop efficient and accurate analytical models that mimic business decisions.
  • Build high-quality data pipelines that drive analytic solutions.

Description

  • Design, develop, optimize, and maintain data architecture and pipelines that adhere to ETL principles and business goals.
  • Design, create, test, and implement complex models and algorithms that drive analytical solutions throughout the organization.
  • Conduct advanced statistical and other analysis to provide actionable insights, identify trends, and measure performance.
  • Collaborate with translators and understand business problems to implement scalable and sustainable solutions.
  • Coordinate with MIS, digital specialists, and data engineers to deliver holistic analytical solutions.
  • Support translators in communicating the design, functioning, and output of the analytical models and solutions developed.
  • Utilize specified statistical software to analyze and interpret research data, as appropriate to the individual position.
  • Ensure timely analysis and testing for regular maintenance of solutions over time.

Requirements
Education:

  • First Degree in Mathematics, Statistics, Computer Science, Engineering, or other related disciplines
  • Certification in machine learning, data engineering, data science, or related fields will be an added advantage.
  • Fluent in English.

Experience:
3 – 7 years? experience, with experience working with others:

  • 1 – 3 years? experience in a statistical and/or data science/business intelligence role
  • Understanding of big data technologies.
  • Experience with programming is required, including R, Python, SQL, and PySpark.
  • Experience working with large data sets, simulation/optimization, and distributed computing tools (Map/Reduce, Hadoop, Hive, Spark, Gurobi, Arena, etc.) is a plus.
  • Solid understanding of predictive analysis: predictive modeling, machine learning, and data mining
  • Experience in aggregating and transforming data, exploring and manipulating data, creating training and inference pipelines, and building and validating models
  • Experience working with basic visualization tools such as Tableau, Qlik, etc.
  • Strong analytical, problem-solving, and teamwork skills
  • Excellent written and verbal communication skills, along with a strong desire to work in cross-functional teams.
  • Openness to working in agile environments with multiple stakeholders
  • Good oral and written communication skills.

Application Closing Date
16th November, 2023 (10:59 PM).

How to Apply
Interested and qualified candidates should:
Click here to apply online

4.)?Analyst – Go to Market

Location: Lagos

Deadline: 16th November, 2023

Employment Type: Full Time
Job Category: MTN Level 2

Qualifications

  • Candidates should possess HND / B.Sc Degrees with relevant work experience.

Application Closing Date
16th November, 2023 (10:59 PM).

How to Apply
Interested and qualified candidates should:
Click here to apply online

5.)?Manager – ePayment, Information Technology

Location: Lagos

Deadline: 13th November, 2023

Job Identification: 2707
Location:?Ikoyi, Lagos
Job Category: Level 3
Reports To: Senior Manager – IT Engineering
Division: Information Technology

Mission

  • Provide guidance and hands-on support for the building, extension, stability and performance of all digital payment platforms exposed to MTN customers.
  • This includes the usability, security and continuity of all such platforms from an engineering perspective.

Description

  • Improve revenue from ePayment transactions by ensuring stability and availability of 99.8% or not more than one service interruption per quarter for all ePayment platforms
  • Increase customer retention and stickability to the brand by extreme management of payment failures with appropriate notifications to customers and re-processing failed transactions in batches.
  • Work with Enterprise to negotiate with aggregators to finalize agreements by providing technical advice and inspecting the platforms of the aggregators.
  • Work with banks and security to prevent payment fraud through our payment gateway.
  • Understand the focus of future business and support all ePayments activities.
  • Understanding of secured and scalable way of building ePayment systems and using ML to automate exception correction.
  • Coach and train the team to ensure understanding of the department’s objectives and goals, awareness of set targets/requirements and regularly review their training needs.
  • Review individual team members’ performance and complete appraisals in accordance with employee performance appraisal procedures and time schedules.

Education

  • First Degree in Electrical / Electronics, Computer Engineering or related discipline
  • Certification in payment security, operations or clearing house (PIC DSS, CIPSP, CertPay etc) will be an added advantage.
  • Fluent in English

Experience:

  • 6 – 13 years experience which includes:
    • 5 years of managing development teams.
    • 5 years of managing high demand pipeline in Telecom environment.
    • 7 years of direct software development experience in integration and writing of APIs. Very familiar with payment systems, and media and virtual Commerce.
    • Must have hands-on experience with Blockchain and NFT technologies.

Application Closing Date
13th November, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

6.)?Senior Manager – Business Analysis and Planning, Finance

Location: Lagos

Deadline: 13th November, 2023

Job Identification: 3577
Location:?Ikoyi, Lagos
Job Category: MTN Level 3H

Requirement

  • Candidates should possess relevant qualifications.

Application Closing Date
13th November, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

  • Eligible Females and People with Disabilities are encouraged to apply.
  • MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN?s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications.
  • MTN is not liable for fraudulent publication of job offers in MTN?s name or for the fraudulent use of MTN?s name in any manner whatsoever.
  • For whistle blowing and reporting fraudulent recruitment activities, contact us via?MTNN.ForensicServices@mtn.com

7.)?Manager – IP Technology Operations, MTN GlobalConnect

Location: Unspecified

Deadline: 14th November, 2023.

Job Identification: 3355
Location:?Nigeria (Hybrid)
Job Category: MTN Level 3
Job Schedule Full time

Job Description
The Manager: IP Technology Operations will be accountable to achieve the following objectives:

  • Develop and maintain an IP/MPLS and security network strategy with a 3-to-5-year technology and OSS roadmap.
  • Develop and maintain an IP address management strategy across the OpCos and Global Network
  • Provide inputs to the development of global product strategy and deliver product portfolio roadmap for IP/MPLS, Security, Peering and wholesale solutions.
  • Provide analysis and inputs for go-to-market strategy focusing on the optimal level utilization of?Bayobab fixed infrastructure assets, working hand in hand with other business units of Bayobab
  • Manage overall product life cycle for IP/MPLS and Security global products (IP/MPLS, Peering, VPN, IP/MPLS and network security services)
  • Prepare High Level Design and Low-Level Design planning documentation.
  • Align the Quality of Services definition and KPI across the Global and OpCo IP/MPLS networks.
  • Developing policies and procedures for the Global IP/MPLS and security network
  • Plan for growth, projecting future traffic and right sizing links and tunnels to meet service level objectives.
  • Perform automated off-line MPLS traffic engineering, leveraging exclusive algorithms that optimize resource utilization and ensure service survivability.
  • Perform network capacity / cost assessments and provide input to business cases for internal projects and Multinational Customer solutions.
  • Interface with Bayobab sales, business development and other technical business units and support the design of enterprise grade multi-country networks (for GEBU) as well as FiberCo networks.
  • Be proactive in recommending improvements to the Global and OpCo IP/MPLS and security network infrastructure in the drive for best-in-class service availability and reliability.
  • Provide inputs in the pricing and budget forecasts for IP/MPLS solutions.
  • Define SLAs and customer-specific reporting of this service, both internal (OpCos) and external end customers
  • Provide higher technical support to Global NOC and OpCo operations teams with regards to IP/MPLS infrastructure and escalate to vendors the major issues.
  • Act as an interface between the engineering team and internal / external customers and provide all parties with expert engineering support.
  • Define and update the existing installed base of networks & products across MTN Group as part of a product catalogue.
  • Address possible future requirements of customers in product roadmap using market insights and research.
  • Continuously identify key gaps in the infrastructure in order to create a homogeneous global IP/MPLS based on market priorities.
  • Manage vendors with particular regard to maintenance agreements, incident management and software deployment and circuit provision.
  • Supervise IP/MPLS services? implementation covering the installations, testing & handover.
  • Provide strategic insight and direction to influence major platform decisions.

Role Deliverables?

  • Work together with other Bayobab business units to provide analysis and inputs for strategy, financial planning and reporting in regard to MTN fixed infrastructure IP/MPLS services.
  • Manage customers, suppliers and make sure that the service is delivered on an agreed level of quality and in situations faults/incidents, they are handled within SLAs based on severity levels.
  • Prepare and present business cases for high-level initiatives to Management for approval, funding and prioritisation.
  • Prepare and present IP/MPLS, Security and peering architecture standards.
  • Lead and manage cross-functional, collaborative teams on standard IP/MPLS and security network architecture development or process improvement initiatives.

Role Dependencies:

  • Support of the enterprise strategy and other significant business unit – Fixed and Mobility business units

Educational Qualifications

  • Minimum 4 Year Academic Degree in Technical/ Engineering Degree/Diploma or similar qualification
  • English, French and Arabic (as advantage)

Experience:

  • 8+ years in relevant experience in the international telecommunication wholesales infrastructure industry in IP/MPLS Network Solution and Architecture design, configuration and testing
  • Relevant experience with IP networks, Minimum of 5 years of experience with multiservice platforms, routing platforms, routing protocols ISIS/RIP/RSVP/OSPF/BGP/ BGP/ and troubleshooting down to packet level

Competencies:

  • Ability to maintain a large network with complex network technology
  • Excellent TCP/ IP networking skills
  • Detailed knowledge on the international telecommunication infrastructure industry in regard to latest industry trends and competitive landscape within the MTN footprint.

Application Closing Date
14th November, 2023.

How to Apply
Interested and qualified candidates should:
Click here to apply online

8.)?Senior Manager – Platforms Infrastrucre, MTN GlobalConnect

Location: Lagos

Deadline: 11th November, 2023.

job Identification: 3571
Location:?Nigeria
Job Category: MTN Level 3H
Job Schedule: Full time
Reports To: General Manager – Segments and Devices
Division: Marketing

Job Description

  • Ensure future proof Core networks, and network design to guarantee deliverables are met according to customer requirements both internal and external. Strategic planning (brainstorming with all relevant departments) for Core networks.
  • Active participation in FiberCo and GC central expansion and growth initiatives
  • Delivery of Roaming, Messaging, Signaling, Voice Core & UCC platform?solutions enabling new and existing services.
  • Translate MTNGC?s Business plan and subscriber growth assumptions into:
    • Requirements for the roaming and mobility platforms
    • Requirements for the messaging platform
    • Requirements for the signaling network
    • Requirements for the voice core platforms
    • Requirements for the unified communications and collaboration platforms
    • Requirements for the value-added services (VAS) and security networks relating to above.
  • Strategically drive the Design and plan for cost efficient/least cost Core networks to support MTNGC rollout with a 5+ year time horizon taking cognizance of technology developments.
  • Plan and monitor Core planning budget in line with business plan and departmental goals and targets
  • Select vendors based on technical expertise and ability to rollout
  • Ensure Network Service Provider (NSP) and Hyperscaler Provider requirements are met, oversee technical planning initiatives.
  • Develop the capacity and functionality requirements for the Core network elements.
  • Development of policies on the deployment of selected equipment
  • Oversee and approve detailed Product and Service design (route sizes, etc.)
  • Oversee outsourced projects, vendor selection and relationship, vendor performance and solution delivery.
  • Participate as technical lead in all procurement negotiations with vendors
  • Oversee Rollout of the Core platforms
  • Ensure on time planning and designs are released
  • Oversee and drive rollout, installation and integration of new nodes and systems
  • Provide weekly and monthly reporting on performance
  • Oversees the issues relating to resource requirements to complete critical design, planning and process tasks
  • Defining and managing KPI?s
  • Communicates actively throughout Planning group.
  • Act as technical representative in contract negotiations with BLS/Commercial legal department
  • Manage budgetary management for both capital and operational expenditure

Responsibilities
The Role will be accountable to achieve the following objectives:

  • Developing the MTN GC planning function to meet the changing needs of the business and users, new projects, and technologies
  • Collaborating with business teams to continuously evolve MTN GC systems, focusing on supporting increased sales, customer experience, and profitability.
  • Facilitating Network governance process in coordination with MTN GCTIO stakeholders and Senior Management, participate in planning for future strategic innovation and business needs.
  • Defining Core network planning tools, processes, and standards, and roadmaps.
  • Reviewing the designs and functional requirements of the Core network within scope to ensure that all requirements are satisfied.
  • Working with business and technology leaders as appropriate to ensure proper alignment of business systems solutions with business goals and processes.
  • Establishing standards, methodologies, and documentation for the Core networks.
  • Deliver a target Product and Services architecture with a 3 year time horizon taking global technology developments into consideration
  • Maintain budgetary spend within the company approved business plan
  • Ensure timeous rollout of Core infrastructure and services.
  • According to departmental KPI?s in line with the company mission, objectives, and customer satisfaction indices

Qualifications
Education:

  • Minimum of a 4 year Academic Degree (B.Eng. / B.Sc Degree preferred)
  • Master?s Degree (advantageous)
  • Relevant certification/accreditation/membership with professional body as required for role
  • Fluent in English and language of country (preferable)

Experience:

  • 5+ Years of progressive experience managing the implementation, integration, and operations of carrier-level applications in a variety of technology footprints.
  • Functional experience in Core platforms including messaging, mobility, roaming, Signaling, and related value-added services (VAS) and security.
  • Knowledge of IP, CCNA is an added advantage.
  • Solid understanding of virtualisation and cloud-based solutions and technologies in relation to Roaming, Messaging and Signaling platforms
  • Hands on experience with?Roaming, Messaging and Signaling hubs / platforms as well as value added platforms.
  • Hands on experience with SMS Routing, Hub, and Firewall technology
  • Understanding open connectivity roaming hub and/or experience working with Data Clearing Houses is a valuable asset.
  • Strong Knowledge on GSM/LTE/5G network architecture and Signaling architecture (STP?s/DRA/DEA).
  • Strong Knowledge on End to End architecture and connectivity at solution level including core network, Signaling, roaming and VAS.
  • Expert Knowledge of Signaling protocols and standards relating to CAMEL/GRX/GTP/DIAMETER, SIP, RTP, MEGACO, SCCP, GSM MAP and SS7/SIGTRAN/ISUP.
  • Understanding of the standard call flows for messaging, roaming Vas and Signaling involving multiple services.
  • Basic understanding of IPX and its positioning with the career network infrastructure.
  • Understanding of IoT platforms, providers and mobile roaming and roaming VAS.
  • Expert in SMS/SMPP data solutions (A2P, P2A, P2P, RCS, etc).
  • Understanding of billing systems, CDR?s, TAP flows, TAP files.
  • Knowledge of UNIX-Solaris, AIX, HPUX, Windows, Linux and cloud technology including containerisation (CNF?s).
  • Extensive knowledge of virtualized environments (VNF?s), API?s.
  • Understanding of other core platform and network areas including voice core, unified communications and collaboration, and related value-added services (VAS) and security. Familiarity with SIP and IP Telephony protocols
  • Understanding of troubleshooting processes for connectivity and services.
  • Functional experience in Core platforms including voice, unified communications and collaboration, and related value-added services (VAS) and security.
  • Familiarity with SIP and IP Telephony protocols and call flows as well a troubleshooting
  • Extensive knowledge of virtualized environments (VNF?s) and API?s.
  • Extensive knowledge of cloud native solutions i.e containerisation (CNF?s).
  • Strong Knowledge on IMS Core technologies and GSM/LTE/5G network architecture.
  • Strong knowledge in Voice Core network elements – MSC, MGW, HLR, HSS, SBC and IMS (TAS and CSCF), EPC.
  • Extensive experience with unified communications and collaboration (UCC) platforms including voice, IP telephony, instant messaging, desktop sharing, presence and web conferencing, audio and video conferencing, hosted contact centre solutions, etc.
  • Strong understanding of various deployment architectures and approaches including customer premise, infrastructure partnerships, interconnects, cloud delivery UCaaS, etc.
  • Understanding and experience with IP, VoLTE, VoWiFi, or IMS nodes (SBG, CSCF, DNS/ENUM, MMTEL, SCC-AS, HSS, AFG).
  • Experience and knowledge with Mobile Number portability and Number inventory management solutions.
  • Platform analytics relating to voice and UCC platforms.
  • Ability to effectively communicate with all levels of the organisation
  • Leadership and organisational skills
  • Excellent analytical and problem-solving skills
  • Time management and agility towards change both organisational and network
  • Excellent communication and presentation skills, both verbal and written
  • Ability to solve problems using a creative and logical mind set
  • Worked across diverse cultures and geographies (advantageous)
  • Manager track record of 3 years or more; with at least 2 years in relevant sector/ industry
  • Worked across diverse cultures and geographies advantageous

Competencies:

  • Implementers, Decisive Problem Solver, Best Practice Value Creator
  • Culture and Change Champion, Guiding People Manager, Relationship Builder
  • ?Results Achiever, Operationally Astute
  • Detailed knowledge on the international telecommunication infrastructure industry regarding latest industry trends and competitive landscape within the MTN GC footprint
  • Strong understanding of managed networks
  • Strong analytical skills to be able to execute market analysis, competitor landscape reports and customer monitoring – Understanding the connectivity infrastructure wholesales landscape with a focus of emerging markets
  • Ensures execution of strategies through creating and implementing tactical plans for others to follow
  • Encourages commercial innovation and continuous improvement for systems, processes, products, and service offerings
  • Role models ethical practices by living the MTN values and vital behaviours for others to follow
  • Builds relationships across the business in order to influence decision-makers and build team credibility
  • Produces sustainable divisional results through ethical practices
  • Sets priorities, plans, organizes and co-ordinates the work of others

Supervisory / Leadership / Managerial Tasks:

  • Accountable for a customer centric culture.
  • Employee relations and collaborative teamwork.
  • Build professionalism, loyalty, and commitment to the organization.
  • Communicate actively and effectively resolving any potential conflicts that may arise.
  • Living the MTN Brand ? changing and influence employees behaviour.
  • Manage conflict proactively and monitor disciplinary and grievance actions and trends
  • Team learning and knowledge sharing within team; appropriate strategic timing for people up-skilling in line with newly developed technologies and strategic practices.

Application Closing Date
11th November, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

9.)?Senior Manager – Platforms Infrastrucre, MTN GlobalConnect

Location: Lagos

Deadline: 11th November, 2023.

Job Identification: 3571
Location:?Nigeria
Job Category: MTN Level 3H
Job Schedule: Full time
Reports To: General Manager – Segments and Devices
Division: Marketing

Job Description

  • Ensure future proof Core networks, and network design to guarantee deliverables are met according to customer requirements both internal and external. Strategic planning (brainstorming with all relevant departments) for Core networks.
  • Active participation in FiberCo and GC central expansion and growth initiatives
  • Delivery of Roaming, Messaging, Signaling, Voice Core & UCC platform?solutions enabling new and existing services.
  • Translate MTNGC?s Business plan and subscriber growth assumptions into:
    • Requirements for the roaming and mobility platforms
    • Requirements for the messaging platform
    • Requirements for the signaling network
    • Requirements for the voice core platforms
    • Requirements for the unified communications and collaboration platforms
    • Requirements for the value-added services (VAS) and security networks relating to above.
  • Strategically drive the Design and plan for cost efficient/least cost Core networks to support MTNGC rollout with a 5+ year time horizon taking cognizance of technology developments.
  • Plan and monitor Core planning budget in line with business plan and departmental goals and targets
  • Select vendors based on technical expertise and ability to rollout
  • Ensure Network Service Provider (NSP) and Hyperscaler Provider requirements are met, oversee technical planning initiatives.
  • Develop the capacity and functionality requirements for the Core network elements.
  • Development of policies on the deployment of selected equipment
  • Oversee and approve detailed Product and Service design (route sizes, etc.)
  • Oversee outsourced projects, vendor selection and relationship, vendor performance and solution delivery.
  • Participate as technical lead in all procurement negotiations with vendors
  • Oversee Rollout of the Core platforms
  • Ensure on time planning and designs are released
  • Oversee and drive rollout, installation and integration of new nodes and systems
  • Provide weekly and monthly reporting on performance
  • Oversees the issues relating to resource requirements to complete critical design, planning and process tasks
  • Defining and managing KPI?s
  • Communicates actively throughout Planning group.
  • Act as technical representative in contract negotiations with BLS/Commercial legal department
  • Manage budgetary management for both capital and operational expenditure

Responsibilities
The Role will be accountable to achieve the following objectives:

  • Developing the MTN GC planning function to meet the changing needs of the business and users, new projects, and technologies
  • Collaborating with business teams to continuously evolve MTN GC systems, focusing on supporting increased sales, customer experience, and profitability.
  • Facilitating Network governance process in coordination with MTN GCTIO stakeholders and Senior Management, participate in planning for future strategic innovation and business needs.
  • Defining Core network planning tools, processes, and standards, and roadmaps.
  • Reviewing the designs and functional requirements of the Core network within scope to ensure that all requirements are satisfied.
  • Working with business and technology leaders as appropriate to ensure proper alignment of business systems solutions with business goals and processes.
  • Establishing standards, methodologies, and documentation for the Core networks.
  • Deliver a target Product and Services architecture with a 3 year time horizon taking global technology developments into consideration
  • Maintain budgetary spend within the company approved business plan
  • Ensure timeous rollout of Core infrastructure and services.
  • According to departmental KPI?s in line with the company mission, objectives, and customer satisfaction indices

Qualifications
Education:

  • Minimum of a 4 year Academic Degree (B.Eng. / B.Sc Degree preferred)
  • Master?s Degree (advantageous)
  • Relevant certification/accreditation/membership with professional body as required for role
  • Fluent in English and language of country (preferable)

Experience:

  • 5+ Years of progressive experience managing the implementation, integration, and operations of carrier-level applications in a variety of technology footprints.
  • Functional experience in Core platforms including messaging, mobility, roaming, Signaling, and related value-added services (VAS) and security.
  • Knowledge of IP, CCNA is an added advantage.
  • Solid understanding of virtualisation and cloud-based solutions and technologies in relation to Roaming, Messaging and Signaling platforms
  • Hands on experience with?Roaming, Messaging and Signaling hubs / platforms as well as value added platforms.
  • Hands on experience with SMS Routing, Hub, and Firewall technology
  • Understanding open connectivity roaming hub and/or experience working with Data Clearing Houses is a valuable asset.
  • Strong Knowledge on GSM/LTE/5G network architecture and Signaling architecture (STP?s/DRA/DEA).
  • Strong Knowledge on End to End architecture and connectivity at solution level including core network, Signaling, roaming and VAS.
  • Expert Knowledge of Signaling protocols and standards relating to CAMEL/GRX/GTP/DIAMETER, SIP, RTP, MEGACO, SCCP, GSM MAP and SS7/SIGTRAN/ISUP.
  • Understanding of the standard call flows for messaging, roaming Vas and Signaling involving multiple services.
  • Basic understanding of IPX and its positioning with the career network infrastructure.
  • Understanding of IoT platforms, providers and mobile roaming and roaming VAS.
  • Expert in SMS/SMPP data solutions (A2P, P2A, P2P, RCS, etc).
  • Understanding of billing systems, CDR?s, TAP flows, TAP files.
  • Knowledge of UNIX-Solaris, AIX, HPUX, Windows, Linux and cloud technology including containerisation (CNF?s).
  • Extensive knowledge of virtualized environments (VNF?s), API?s.
  • Understanding of other core platform and network areas including voice core, unified communications and collaboration, and related value-added services (VAS) and security. Familiarity with SIP and IP Telephony protocols
  • Understanding of troubleshooting processes for connectivity and services.
  • Functional experience in Core platforms including voice, unified communications and collaboration, and related value-added services (VAS) and security.
  • Familiarity with SIP and IP Telephony protocols and call flows as well a troubleshooting
  • Extensive knowledge of virtualized environments (VNF?s) and API?s.
  • Extensive knowledge of cloud native solutions i.e containerisation (CNF?s).
  • Strong Knowledge on IMS Core technologies and GSM/LTE/5G network architecture.
  • Strong knowledge in Voice Core network elements – MSC, MGW, HLR, HSS, SBC and IMS (TAS and CSCF), EPC.
  • Extensive experience with unified communications and collaboration (UCC) platforms including voice, IP telephony, instant messaging, desktop sharing, presence and web conferencing, audio and video conferencing, hosted contact centre solutions, etc.
  • Strong understanding of various deployment architectures and approaches including customer premise, infrastructure partnerships, interconnects, cloud delivery UCaaS, etc.
  • Understanding and experience with IP, VoLTE, VoWiFi, or IMS nodes (SBG, CSCF, DNS/ENUM, MMTEL, SCC-AS, HSS, AFG).
  • Experience and knowledge with Mobile Number portability and Number inventory management solutions.
  • Platform analytics relating to voice and UCC platforms.
  • Ability to effectively communicate with all levels of the organisation
  • Leadership and organisational skills
  • Excellent analytical and problem-solving skills
  • Time management and agility towards change both organisational and network
  • Excellent communication and presentation skills, both verbal and written
  • Ability to solve problems using a creative and logical mind set
  • Worked across diverse cultures and geographies (advantageous)
  • Manager track record of 3 years or more; with at least 2 years in relevant sector/ industry
  • Worked across diverse cultures and geographies advantageous

Competencies:

  • Implementers, Decisive Problem Solver, Best Practice Value Creator
  • Culture and Change Champion, Guiding People Manager, Relationship Builder
  • ?Results Achiever, Operationally Astute
  • Detailed knowledge on the international telecommunication infrastructure industry regarding latest industry trends and competitive landscape within the MTN GC footprint
  • Strong understanding of managed networks
  • Strong analytical skills to be able to execute market analysis, competitor landscape reports and customer monitoring – Understanding the connectivity infrastructure wholesales landscape with a focus of emerging markets
  • Ensures execution of strategies through creating and implementing tactical plans for others to follow
  • Encourages commercial innovation and continuous improvement for systems, processes, products, and service offerings
  • Role models ethical practices by living the MTN values and vital behaviours for others to follow
  • Builds relationships across the business in order to influence decision-makers and build team credibility
  • Produces sustainable divisional results through ethical practices
  • Sets priorities, plans, organizes and co-ordinates the work of others

Supervisory / Leadership / Managerial Tasks:

  • Accountable for a customer centric culture.
  • Employee relations and collaborative teamwork.
  • Build professionalism, loyalty, and commitment to the organization.
  • Communicate actively and effectively resolving any potential conflicts that may arise.
  • Living the MTN Brand ? changing and influence employees behaviour.
  • Manage conflict proactively and monitor disciplinary and grievance actions and trends
  • Team learning and knowledge sharing within team; appropriate strategic timing for people up-skilling in line with newly developed technologies and strategic practices.

Application Closing Date
11th November, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online

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