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Officer Client Service at Stanbic IBTC Bank

Stanbic IBTC Bank Job Recruitment (20 Positions)

Stanbic IBTC Bank


Officer Client Service at Stanbic IBTC Bank

Job Title: Officer, Client Service at Stanbic IBTC Bank

Job ID: 80419552
Location:?Ijebu-Ode, Ogun
Business Segment: Personal & Private Banking

Job Description?

  • To manage clients? inquiries, complaints and requests while ensuring prompt resolution (Group wide). Proactively and reactively cross sell the Group?s products.

Minimum Qualification

  • Minimum of First Degree

Behavioral Competencies:

  • Checking Details
  • Interacting with People
  • Resolving Conflict
  • Completing Tasks
  • Thinking Positively

Technical Competencies:

  • Understanding of the personal markets etc.
  • Deep knowledge and understanding of the different personal and segment value propositions.
  • Understanding of the bank?s products in respect of service level agreements and the bank?s service provider networks.
  • Understanding which products are most suited to the different personal banking segments.
  • Knowledge of equivalent competitor products and services.

Application Closing Date
Not Specified.


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