Front Desk Officer at Owens and Xley Consults

Owens and Xley Consults – Our client, a spa/wellness company, is recruiting to fill the position below:

Job Title: Front Desk Officer

Location:?Ikoyi, Lagos
Employment Type: Full-time

Job Description

• We are seeking a friendly and organized Front Desk Person to join our spa team. The ideal candidate will be the first point of contact for clients, providing exceptional customer service and ensuring smooth operations at the spa.

Duties / Responsibilities

• Greet clients with a warm and welcoming demeanor as they arrive at the spa
• Answer phone calls, schedule appointments, and assist clients with inquiries or requests.
• Check-in clients for appointments and process payments using the spa’s booking system.
• Provide information about spa services, packages, and promotions to clients.
• Coordinate with spa therapists and staff to ensure smooth client flow and scheduling.

Skills / Requirements

• At least 3 years previous experience in a customer service role, preferably in a spa or hospitality setting.
• Proficiency in using computerized booking systems(e.g., Microsoft Office).
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to work well under pressure in a fast-paced environment
• Flexibility to work evenings, weekends, and holidays as needed.

Salary
N130,000 – N150,000 / month.

Application Closing Date
5th February, 2024.