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Account Speacialist at Bolt Nigeria

Account Speacialist at Bolt Nigeria
  • Full Time
  • Lagos

Bolt Nigeria


Account Speacialist at Bolt Nigeria

Job Title:Account Speacialist at Bolt Nigeria

Job Description

  • We are looking for an Account Specialist to join the Bolt Food team in order to build and grow strong partnerships.
  • It?s an exciting once-in-a-lifetime opportunity as you would work with smart people, come up with scalable solutions to operational problems, and see the results of your work each day.

About the Role

  • You?ll be responsible for building lasting relationships with our partners and driving performance improvements across the Bolt Food organisation and beyond.

Your daily adventures will include:

  • Manage and expand relationships with existing small and medium providers and proactively identify further new business opportunities while ensuring strong operational KPIs.
  • Ensure that all campaigns processes are in place at a city level and proactively improve overall monthly campaign performance.
  • Observe market specific behaviour to identify strengths and opportunities for improvement and growth.
  • Creating account plans to grow volumes from existing clients.
  • Replying to client queries and solving their challenges.
  • Be both data-sensitive and sales-minded in order to prepare monthly reports from our accounts.
  • Work with both Partners Operations and Sales Managers to ensure that every important provider that goes online in the platform meets our quality standards.
  • Renegotiate the contract’s conditions such as commission rates and campaign plans with restaurants on a monthly basis.
  • Work with cross functional departments to drive business growth (Campaigns, Restaurant Operations, Sales, Customer Service, Courier).

About You

  • BS Degree in Business Administration, Operations or related field.
  • 2-3 years of experience in account management, business consultancy, business development.
  • Proven track record of client success and consistently achieving metrics and revenue targets.
  • Excellent communication & written skills in English .
  • You’re empathic and customer oriented.
  • Good analytical skills.
  • Ability to interpret and present data to support decision-making.

Application Closing Date
Not Specified.

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