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Fund Transfer Specialist at PalmPay Limited

Business Development Executive at PalmPay Limited
  • Full Time
  • Lagos

PalmPay Limited


Fund Transfer Specialist at PalmPay Limited

Job Title: Fund Transfer Specialist at PalmPay Limited


  • Treatment of erroneous transfer, fraudulent and non-receipt of fund
  • Placing a hold on funds based on an erroneous and fraudulent transfer
  • Attend to all queries from clients on dispute issues and ensure they are resolved promptly
  • Management of DRS process and portal.
  • Engagement with other banks’ NIP and Compliance teams for resolution
  • Ensure customers? complaints are properly reviewed before engaging the banks.
  • Reviewing the settlement report against funds in customers? accounts,
  • Follow up on the status of all transactions treated to ensure that they are all successfully processed into beneficiary?s accounts.
  • Engaging NIBSS for status confirmations of claims
  • Maintain a proper record of all transactions disputed.


  • Bachelor’s Degree in Finance, Business, or a related field.
  • Prior experience in fund transfer or a related financial role.
  • Strong knowledge of financial regulations, including AML and KYC requirements.
  • Proficiency in using financial software and systems for fund transfers.
  • Excellent attention to detail and accuracy in handling financial transactions.
  • Exceptional communication skills, both written and verbal.
  • Strong problem-solving and analytical abilities.

Application Closing Date
Not Specified.

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