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ATM Card Operations Specialist at PalmPay Limited

Business Development Executive at PalmPay Limited
  • Full Time
  • Lagos

PalmPay Limited


ATM Card Operations Specialist at PalmPay Limited

Job Title: ATM Card Operations Specialist At PalmPay Limited?

Job Description

  • We are currently seeking a highly motivated and detail-oriented ATM Card Operations Specialist to join our team in the financial industry.
  • As an ATM Card Operations Specialist, you will play a pivotal role in conducting competitor analysis, gathering user insights through interviews and research, and overseeing card issuance operations to ensure our organization remains competitive and customer-centric.

ATM Operations:

  • Oversee day-to-day operations of ATM services, ensuring smooth functionality.
  • Collaborate with relevant teams to optimize and enhance ATM user experience.
  • Monitor and analyze ATM transaction data to identify patterns and opportunities for improvement.

Card Issuing Business:

  • Leverage expertise in card issuing operations, both online and offline.
  • Work closely with the card issuing team to ensure efficient and secure card processes.
  • Contribute to the development and implementation of new card products and services.


  • Create clear and compelling copy for communication materials related to ATM operations.
  • Craft messaging for card products and promotions to attract and engage users.

Market and User Research:

  • Conduct market research to stay informed about industry trends, competitors, and user preferences.
  • Perform user research to gather insights and feedback for continuous improvement.
  • Use research findings to inform decision-making and enhance the overall user experience.


  • Bachelor’s Degree in Business, Finance, or a related field with 4-6 years experience.
  • Proven experience in ATM operations, particularly in a fintech environment.
  • Familiarity with card issuing processes and a deep understanding of online/offline card operations.
  • Excellent copywriting skills with the ability to create engaging and informative content.
  • Strong analytical and research skills, with experience in market and user research.
  • Detail-oriented with the ability to manage multiple tasks in a fast-paced environment.
  • Effective communication and collaboration skills.

Application Closing Date
26th October, 2023.

To apply for this job please visit


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