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IT Officer at Eta Zuma Group W/A Limited

IT Officer at Eta Zuma Group W/A Limited
  • Full Time
  • Kogi

Eta Zuma Group W/A Limited


IT Officer at Eta Zuma Group W/A Limited

Job Title: IT Officer at Eta Zuma Group W/A Limited

Location:?Okobo, Kogi
Employment Type: Full-time
Job Category: ICT

Job Responsibilities

  • Proficient in troubleshooting and providing support for various hardware components (desktops, laptops, printers, etc.) and software applications.
  • Familiarity with different operating systems such as Windows, macOS, and Linux, and the ability to resolve issues related to these systems.
  • Understanding of basic networking concepts, including TCP/IP, DNS, DHCP, and the ability to troubleshoot network-related issues.
  • Ability to install, configure, and troubleshoot software applications, including productivity tools, antivirus programs, and business-specific software.
  • Basic system administration skills, including user account management, permissions, and security settings.
  • Awareness of IT security best practices and the ability to assist in maintaining a secure IT environment.
  • Experience in providing remote support to end-users and troubleshooting issues through remote desktop tools.
  • Excellent verbal and written communication skills to convey technical information to non-technical users.
  • Strong problem-solving skills and the ability to analyze issues systematically to find effective solutions.
  • Patience and empathy when dealing with end-users, especially those with limited technical knowledge.
  • Ability to prioritize tasks, manage time effectively, and handle multiple support requests concurrently.

Job Requirements

  • A Degree or Diploma in Information Technology, Computer Science, or a related field.
  • Previous experience in a similar role or in providing IT support is required.

Application Closing Date
26th December, 2023.

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